Privacy policy

PRIVACY POLICY
GENERAL DATA PROTECTION REGULATION (RGPR), which will take effect from May 25, 2018, aims to regulate the processing of personal data and ensure their protection.
Through the implementation of the regulation, an attempt is made to establish all the rules that prevent the misuse of personal data, applying new control mechanisms to ensure their privacy. This regulation applies to all personal data of natural persons residing in the European Union.

OUR COMMITMENT:

As the Data Controller, Omnya Hotel Equipamentos will collect the data strictly necessary for the purposes for which they were authorized by the data subject, we will not use the data for purposes other than those you have consented to; we will only keep the data for the period necessary to provide our service; We are also committed not to transfer your data to third parties, in addition to those strictly necessary and authorized by the holder of the personal data.

YOUR COMMITMENT:

In all our communications, we intend to be transparent and clear about our data privacy policy. Therefore, taking into account your choice, if you wish to continue receiving communications from us, we will need your consent and at no time do we intend to spam, but rather to provide information that is relevant and of interest to you.

CONSENT:

We intend to communicate only and only with people who have given their express consent, exceptionally we will be able to communicate with them when communication is essential to the provision of a service.

You may at any time change your settings regarding the privacy of your personal data in your customer area.

 

TRANSPARENCY:

It is our aim to continue to be transparent in all communications relating to our services and information of interest to the data subject.

PORTABILITY:

If you wish, we provide a file with your personal data in digital format so that you can consult them or export them to another service.

RIGHT TO FORGOTTEN:

You can delete your personal data at any time, however you will lose access to your customer account. We undertake not to process your data after this request. We warn, however, that they will be stored for the period legally defined for the fulfillment of legal obligations.

SAFETY:

Omnya Hotel Equipamentos is aware that personal data are extremely confidential, which is why it has implemented all possible norms and rules in order to prevent possible security breaches that could put your data at risk.

RESPONSIBILITY FOR COLLECTING AND PROCESSING PERSONAL DATA AND APPOINTING A DATA PROTECTION OFFICER
Your data will be collected and processed by Diversity Unipessoal Lda (Omnya Hotel Equipments), legal entity number 514 090 162, headquartered at Rua Antero Andrade e Silva, Nº 63, 4520-290 Santa Maria da Feira, hereinafter Omnya Hotel Equipments. This is the company responsible for processing personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter GDPR). For questions related to the processing of your personal data, you may contact Omnya Hotel Equipments through the following means:

Telephone: 221 141 278, opening hours: Monday to Friday from 9 am to 6 pm;

Registered letter: Customer Service

Rua Antero Andrade e Silva, No. 63

4520-290 Santa Maria da Feira

Omnya Hotel Equipments has appointed a Data Protection Officer, who can be contacted at the following email address:

Email: geral@omnya.pt

PROCESSING AND ALTERATION
By providing their personal data to Omnya Hotel Equipamentos, the customer acknowledges and consents that they are processed in accordance with this Privacy Policy and with the rules and principles contained in the respective terms and conditions of the services used. To this extent, and with regard to the processing of personal data, the customer must read this Privacy and Cookies Policy together with the General Terms and Conditions of Use. We inform you that, whenever necessary, we will change this Privacy and Cookies Policy without the need for any prior authorization.

WHAT ARE PERSONAL DATA?
This is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

WHAT PERSONAL DATA IS COLLECTED AND PROCESSED and on what legal basis?
The personal data collected by Omnya Hotel Equipments are those strictly necessary for the purpose of the treatment, namely, the name, address, tax number, telephone number or email of ours customers, but other data necessary for the provision of products or services may be collected. Personal data will be processed based on the express and specific consent previously provided. Omnya Hotel Equipments may also process the necessary data, namely for the execution of a contract or compliance with legal obligations.

WHEN AND FOR WHAT PURPOSE DO WE COLLECT PERSONAL DATA?
The personal data we collect from our customers is requested when making a purchase or ordering products or services at our Omnya Hotel Equipamentos establishment or on our website, when creating the customer area on the Omnya Hotel Equipamentos website, or when your membership in an Omnya Hotel Equipments loyalty program. Some of the personal data are mandatory. Omnya Hotel Equipments will inform you of this requirement. The provision of incorrect or inaccurate data is the sole responsibility of the customer.

The collection and processing of personal data by Omnya Hotel Equipments has the following purposes (1.) Customer management, (2.) Marketing or Telemarketing, (3.) Profiling, and (4.) Recruitment, which we detail below then:

Customer Management, since Omnya Hotel Equipamentos is dedicated to the sale of cosmetic and aesthetic items, and also to the provision of accessory services, such as after-sales service and training, through the physical store and the online store, the treatment of your data is necessary for the fulfillment of the contract of purchase and sale or provision of services to be concluded.

Marketing or Telemarketing, Omnya Hotel Equipments may process the personal data collected to send the respective holder information about products and services sold by it. This processing of personal data will only be carried out with the express consent of the holder, provided in particular when creating a customer file in the store, an online account through the website, or when subscribing to our newsletter. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purposes of carrying out marketing campaigns through social networks. Consent to the processing of personal data for the purposes of direct marketing can be revoked at any time by the holder. The personal data collected for this purpose will be kept for up to 2 years after the Customer's last commercial contact with Omnya Hotel Equipamentos.

Definition of profiles, Omnya Hotel Equipments performs the definition of profiles based on information related to purchases made in our physical stores and/or in our online store, recording the products purchased, amounts paid, date and time, as well as the place of acquisition. The collected information is analyzed to identify your consumption profile, allowing Omnya Hotel Equipments to improve its offer, plan its communication, sending personalized and adequate information to the profile of each client.

Recruitment, Omnya Hotel Equipments, during the personnel selection and recruitment process, collects and processes the personal data of the respective candidates. The personal data of any candidate will be kept for five years after their collection.

The personal data collected will also be processed to respond to questions, suggestions or complaints submitted by the respective holder to Omnya Hotel Equipments. In this case, personal data will be kept for two years after the last response from Omnya Hotel Equipments.

SHARING OR TRANSFER OF PERSONAL DATA
Omnya Hotel Equipamentos may resort to subcontractors for the maintenance, accommodation and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, these entities being obliged to maintain secrecy and guarantee security in relation to the data. personal data to which, for this purpose, they have access, and they must not use such data for any other purposes, or for their own benefit, nor relate them to other data they have.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law.

The personal data collected by Omnya Hotel Equipments will be processed within the European Union.

PERSONAL DATA STORAGE PERIOD
Omnya Hotel Equipamentos retains personal data during the retention periods identified above and only for the period of time necessary, or for the fulfillment of obligations to which it is legally subject. In any case, once the relationship with the holders of personal data has ended, these are no longer processed for commercial purposes.

SECURITY AND CONFIDENTIALITY OF PERSONAL DATA
Omnya Hotel Equipments is committed to implementing ntation of all necessary precautions to preserve the confidentiality and security of personal data collected and processed, preventing them from being distorted, damaged, destroyed, or that unauthorized third parties have access to them.

State-of-the-art technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all the risks related to the use of the Internet, alerting you to the existence of possible risks associated with its use and operation, and consequently, the sharing of personal data in this way.

PERSONAL DATA HOLDER RIGHTS
In accordance with current legislation, the holder of personal data has the right to access and rectify his data, as well as the right to request its deletion, oppose its treatment and obtain its limitation or portability insofar as this is applicable.

You can also object to your data being used for the purpose of creating your customer profile, in which case you will no longer benefit from personalized offers or services.

The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or email message) signed by the holder.

The rights conferred can be exercised through direct contact with Omnya Hotel Equipments by:

Registered letter: Customer Service

Rua Antero Andrade e Silva, No. 63

4520-290 Santa Maria da Feira

Email: geral@omnya.pt

The holder of the personal data must bear in mind that, in certain cases (such as, for example, due to legal imperatives) his request may not be immediately satisfied. In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.

The holder of personal data may also withdraw their consent at any time, when applicable, through the channels made available for this purpose by Omnya Hotel Equipments. However, the withdrawal of consent does not compromise the lawfulness of the treatment carried out based on the previously given consent, nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or the legal obligation to which Omnya Hotel Equipment is subject.

RIGHT TO FILE A COMPLAINT
For any question about the collection and processing of data by Omnya Hotel Equipments, the respective holder may contact the Data Protection Officer by email at geral@omnya.pt.

You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisboa, about the way in which Omnya Hotel Equipamentos collects and processes personal data.