Privacy Policy

1. GENERAL DATA PROTECTION REGULATION (RGPR), which will take effect from May 25, 2018, aims to regulate the processing of personal data and ensure their protection.

Through the implementation of the regulation, we seek to establish all the rules that prevent the misuse of personal data, applying new control mechanisms to ensure their privacy. This regulation applies to all personal data of individuals residing in the European Union.

OUR COMMITMENT:

As Data Controller, Omnya Hotel Equipaments will collect the data strictly necessary for the purposes for which they were authorized by the data subject, we will not use the data for purposes other than those you have consented to; we will only keep the data for the period necessary for the provision of our service; We also undertake not to transfer your data to third parties, in addition to those strictly necessary and authorized by the holder of the personal data.

YOUR COMMITMENT:

We intend in all our communications to be transparent and clear about our data privacy policy. Therefore, taking into account your choice, if you wish to continue to receive communication from us, we will need your consent and at no time do we intend to spam, but rather provide information that is relevant and of interest to you.

CONSENT:

We intend to communicate only and only with people who have given their express consent, in an exceptional way we will be able to communicate with them when communication is essential for the provision of a service.

You can change your settings regarding the privacy of your personal data at any time in your customer area.

TRANSPARENCY:

It is our goal to continue to be transparent in all communications regarding our services and information of interest to the data subject.

PORTABILITY:

If you wish, we provide a file with your personal data in digital format so that you can consult them or export them to another service.

RIGHT TO FORGET:

You can delete your personal data at any time, however you will lose access to your customer account. We undertake not to carry out any processing of your data after this request. We warn, however, that they will be stored for the legally defined period to comply with legal obligations.

SAFETY:

Omnya Hotel Equipaments is aware that personal data are extremely confidential, so it has implemented all possible standards and rules in order to prevent possible security breaches that could put your data at risk.

2. RESPONSIBILITY FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA AND APPOINTMENT OF DATA PROTECTION CHARGE

Your data will be collected and processed by Diversity Unipessoal Lda (Omnya Hotel Equipaments), legal person number 514 090 162, headquartered at Rua Antero Andrade e Silva, Nº 63, 4520-290 Santa Maria da Feira, hereinafter Omnya Hotel Equipaments. This is the company responsible for processing personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter GDPR). For questions related to the processing of your personal data, you can contact Hairshow Cosmetics through the following means:

Telephone: 221 141 278, with opening hours: Monday to Friday from 9 am to 6 pm;

Registered letter: Customer Service

Rua Antero Andrade e Silva, Nº 63

4520-290 Santa Maria da Feira

Omnya Hotel Equipments has appointed a Data Protection Officer, who can be contacted at the following email address:

Email: geral@omnya.pt

3. PROCESSING AND CHANGE

By making their personal data available to Omnya Hotel Equipaments, the customer acknowledges and consents to their processing in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. To this extent, and with regard to the processing of personal data, the customer must read this Privacy and Cookies Policy together with the General Terms and Conditions of Use. We inform you that, whenever necessary, we will change this Privacy and Cookies Policy without the need for any prior authorization.

4. WHAT IS PERSONAL DATA?

This is any information, of any nature and regardless of the respective support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

5. WHAT PERSONAL DATA IS COLLECTED AND PROCESSED and on what legal basis?

The personal data collected by Omnya Hotel Equipaments are those strictly necessary for the purpose of the treatment, namely the name, address, taxpayer number, telephone number or email of our customers, but other data necessary for the supply of products may be collected. or services. Personal data will be processed based on the express and specific consent previously given. Omnya Hotel Equipaments may also process the data necessary, namely, for the execution of a contract or compliance with legal obligations.

6. WHEN AND FOR WHAT PURPOSE DO WE COLLECT PERSONAL DATA?

The personal data that we collect from our customers is requested when making a purchase or ordering products or services at our Omnya Hotel Equipment establishment or on our website, when creating the customer area on the Omnya Hotel Equipment website, or when your membership of an Omnya Hotel Equipment loyalty program. Some of the personal data must be provided. Omnya Hotel Equipaments will inform you of this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the customer who owns them.

The collection and processing of personal data by Omnya Hotel Equipment has the following purposes (1.) Customer management, (2.) Marketing or Telemarketing, (3.) Profiling, and (4.) Recruitment, which we detail in then:

Customer Management, since Omnya Hotel Equipaments is dedicated to the sale of cosmetics and aesthetics, and also to the provision of ancillary services, such as after-sales service and training, through the physical store and the online store, the treatment of your data is necessary for the fulfillment of the contract of purchase and sale or provision of services to be entered into.

Marketing or Telemarketing, Omnya Hotel Equipment may process the personal data collected to send the respective owner information about products and services marketed by it. This processing of personal data will only be carried out with the express consent of the holder, provided in particular when creating a customer file in a store, an online account through the website, or when subscribing to our newsletter. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks. Consent to the processing of personal data for the purposes of direct marketing can be revoked at any time by the holder. Personal data collected for this purpose will be kept for up to 2 years after the Customer's last commercial contact with Omnya Hotel Equipment.

Definition of profiles, Omnya Hotel Equipment carries out the definition of profiles based on information related to purchases made in our physical stores and/or in our online store, recording the products purchased, amounts paid, date and time, as well as the location of acquisition. The information collected is analyzed to identify your consumption profile, allowing Omnya Hotel Equipaments to improve its offer, plan its communication, sending personalized and appropriate information to the profile of each customer.

Recruitment, Omnya Hotel Equipaments, during the staff selection and recruitment process, collects and processes the personal data of the respective candidates. The personal data of any candidate will be kept for five years after their collection.

The personal data collected will also be processed to respond to questions, suggestions or complaints submitted by the respective owner to Omnya Hotel Equipaments. In this case, the personal data will be kept for two years after the last reply from Omnya Hotel Equipment.

7. SHARING OR TRANSFER OF PERSONAL DATA

Omnya Hotel Equipaments may use subcontractors for the maintenance, accommodation and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, and these entities are obliged to maintain secrecy and guarantee security in relation to the data. to which they have access for this purpose, and they must not use this data for any other purposes, or for their own benefit, nor relate them to other data they have.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law.

Personal data collected by Omnya Hotel Equipment will be processed within the European Union.

8. PERSONAL DATA STORAGE PERIOD

Omnya Hotel Equipaments retains personal data during the retention periods identified above and only for the necessary period of time, or for the fulfillment of obligations to which it is legally subject. In any case, once the relationship with the holders of personal data has ended, they are no longer processed for commercial purposes.

9. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

Omnya Hotel Equipaments is committed to implementing all the necessary precautions to preserve the confidentiality and security of the personal data collected and processed, preventing them from being distorted, damaged, destroyed, or that unauthorized third parties have access to them.

State-of-the-art technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all the risks related to the use of the Internet, alerting from now on to the existence of possible risks associated with its use and functioning, and consequently, the sharing of personal data in this way.

10. RIGHTS OF THE HOLDER OF PERSONAL DATA

In accordance with current legislation, the holder of personal data has the right to access and rectify their data, as well as the right to request their deletion, oppose their treatment and obtain their limitation or portability to the extent that this is applicable.

You can also object to your data being used for the purpose of creating your customer profile, in which case you will no longer benefit from personalized offers or services.

The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or email message) signed by the holder.

The rights conferred can be exercised through direct contact with Omnya Hotel Equipment by:

Registered letter: Customer Service

Rua Antero Andrade e Silva, Nº 63

4520-290 Santa Maria da Feira

Email: geral@omnya.pt

The holder of the personal data must bear in mind that, in certain cases (such as for legal reasons) his request may not be immediately satisfied. In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.

The holder of personal data may also withdraw his consent at any time, when applicable, through the channels provided for this purpose by Omnya Hotel Equipaments. However, the withdrawal of consent does not compromise the lawfulness of the treatment carried out based on the consent previously given nor the subsequent processing of the same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which Omnya Hotel Equipment is subject.

11. RIGHT TO FILE A COMPLAINT

For any question about the collection and processing of data by Omnya Hotel Equipment, the respective holder can contact the Data Protection Officer by email at geral@omnya.pt.

You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, about the way Omnya Hotel Equipment collects and processes personal data.